Privacy Policy - Putney Storage

At Putney Storage, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our services.

Information We Collect

We may collect various types of information to provide and improve our services to you.

• Personal Information: Includes your name, address, email address, phone number, and payment details.
• Usage Data: Information about how you access and use our services, such as IP address, browser type, and access times.
• Storage Information: Details about the storage units you rent, including size, location, and duration.

How We Use Your Information

Your information is utilized to provide you with better services and enhance your experience with Putney Storage.

• Service Provision: To manage and maintain your storage unit rentals effectively.
• Communication: To send you important updates, billing information, and promotional offers.
• Improvement: To analyze usage patterns and improve our services and website functionality.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: When you have given clear consent for us to process your personal data for a specific purpose.
• Contractual Necessity: Processing is necessary for a contract we have with you or because you have asked us to take specific steps before entering into a contract.
• Legal Obligation: Processing is necessary for compliance with a legal obligation.

Sharing Your Information

We respect your privacy and do not sell your personal information to third parties. However, we may share your data in the following circumstances:

• Service Providers: Third-party companies that assist us in operating our business and services.
• Legal Requirements: If required by law, regulation, or legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

• Encryption: Data is encrypted during transmission and storage.
• Access Controls: Strict access controls to ensure that only authorized personnel can access your data.
• Regular Audits: Conducting regular security audits to identify and address potential vulnerabilities.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request access to your personal information.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal information.
• Restriction: Request restriction of processing your data.
• Data Portability: Receive your data in a structured, commonly used format.
• Objection: Object to the processing of your data for certain purposes.

Exercising Your Rights

To exercise any of these rights, please contact us through the appropriate channels provided in our communications.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website.

• Session Cookies: Temporary cookies that expire once you close your browser.
• Persistent Cookies: Cookies that remain on your device for a set period or until you delete them.
• Third-Party Cookies: Cookies set by external service providers to analyze website usage.

Managing Cookies

You can manage or disable cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

Parental Consent

If we become aware that a minor has provided us with personal information, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Notification of Changes

We will notify you of any significant changes by updating the date of this policy and, where appropriate, providing a more prominent notice.

Effective Date

This Privacy Policy is effective as of [Effective Date].

International Data Transfers

If you are accessing our services from outside your country of residence, please be aware that your personal information may be transferred to and processed in other countries.

Data Protection Standards

We ensure that any international transfers of personal data comply with applicable data protection laws and standards.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

External Sites Compliance

We encourage you to read the privacy policies of any third-party websites you visit.

Legal Basis for Processing

Our legal basis for collecting and using your personal information depends on the context:

• Consent: You have given clear consent for us to process your personal data for a specific purpose.
• Contract: The processing is necessary for a contract we have with you.
• Legal Obligation: The processing is necessary for compliance with a legal obligation.
• Legitimate Interests: The processing is necessary for our legitimate interests, provided that these are not overridden by your rights.

Balancing Interests

We strive to balance our legitimate interests with your privacy rights to ensure fair and lawful processing of your data.

Data Breach Notification

In the event of a data breach, we will take appropriate measures to notify affected individuals and relevant authorities as required by law.

Response Plan

Our data breach response plan includes identifying the breach, containing the breach, assessing the impact, and communicating with affected parties.

Data Protection Officer

We have appointed a Data Protection Officer (DPO) to oversee our data protection strategy and ensure compliance with privacy laws.

DPO Responsibilities

The DPO is responsible for monitoring compliance, providing advice on data protection obligations, and acting as a point of contact for data subjects and regulatory authorities.

Automated Decision-Making

We may use automated systems to make decisions that affect you. These decisions are made based on your data and are designed to enhance your experience.

Human Intervention

You have the right to request human intervention and challenge any automated decisions that significantly affect you.